Contacts
Contacts
Message us 24/7 — a human or my AI assistant will reply
Message us 24/7 — a human or my AI assistant will reply
Last updated: 20 September 2026
Lanternaweb ("we") is a web development studio based in Lisbon, Portugal. Website: lanternaweb.com. We process personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Portuguese Law Lei n.º 58/2019. For any questions regarding data processing, please contact us at the email address listed in the Contacts section.
We collect only the data you provide to us yourself via messengers or email: your name, contact details (phone number, email, messenger handle) and the content of your inquiry. The website contains no forms and does not collect personal data automatically, except for technically necessary cookies (see the Cookie Policy).
Data is processed solely to respond to your inquiry, prepare a proposal and deliver the project. The legal bases are Art. 6(1)(b) GDPR (steps taken at your request prior to entering into a contract, and performance of a contract) and Art. 6(1)(f) GDPR (legitimate interest — conducting business correspondence).
We do not sell or share your data with third parties for advertising purposes. Data may be processed by the services through which you contacted us (Telegram, WhatsApp, our email provider) in accordance with their own policies. Where data is transferred outside the EEA, such services apply the transfer mechanisms provided for by the GDPR (standard contractual clauses).
We retain correspondence and contact details for the duration of the discussion or project work, and for up to 3 years after completion — for business records and the protection of legal interests. Upon your request, we will delete data earlier, provided there is no legal obligation to retain it.
Under the GDPR you have the right to request access to your data (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20), and to object to processing (Art. 21). Contact us and we will respond within 30 days. You also have the right to lodge a complaint with the Portuguese supervisory authority — CNPD, Comissão Nacional de Proteção de Dados (cnpd.pt).
Data is stored in secure services with restricted access and transmitted over encrypted channels (TLS). We do not retain data longer, or process it more broadly, than necessary for the stated purposes.
Last updated: 20 September 2026
Cookies are small files that a website stores in your browser. localStorage serves a similar purpose. We use them minimally, in accordance with the ePrivacy Directive and the GDPR.
Remembering your selected language (the "lang" cookie, valid for 12 months) and your cookie consent decision (localStorage "lw-consent"). This data is essential for the website to function and does not require consent.
These are enabled ONLY after your explicit consent via the banner (opt-in, as required by ePrivacy). As long as no analytics is connected to the site, no analytics cookies are set. The site contains no advertising cookies or third-party trackers.
You can change your decision by clearing cookies and site data in your browser — the banner will appear again on your next visit. You may also block cookies in your browser settings; the website will remain fully functional.
Last updated: 20 September 2026
The website lanternaweb.com is owned by Lanternaweb (Lisbon, Portugal) and is provided for informational purposes. By using this website, you agree to these terms. If you do not agree, please do not use the website.
Service descriptions and indicative prices on the website do not constitute a public offer. The terms of a specific project (scope, timeline, cost, chatbot usage billing) are agreed individually and recorded in correspondence or a contract.
The texts, illustrations, logo and code of this website belong to Lanternaweb. Copying or using these materials without written permission is prohibited.
We strive to keep the information on this website accurate, but we do not guarantee its completeness and accept no liability for decisions made on its basis. The website is provided "as is". We are not responsible for the operation of third-party services (Telegram, WhatsApp, hosting) linked from this website.
The processing of personal data is governed by the Privacy Policy; the use of cookies is governed by the Cookie Policy.
These terms are governed by the laws of Portugal. Disputes shall be resolved in the courts of Lisbon, unless mandatory provisions of law provide otherwise. Consumers in the EU may use the online dispute resolution platform: ec.europa.eu/consumers/odr.